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Very unprofessional and unreliable! Marcos

Very unprofessional and unreliable! Marcos Stone Care LLC does not even deserve a 1 star rating! Find another company!! Marcos installed scuffed up white quartz kitchen countertops. After numerous phone calls and text messages to Marcos, it took over a week for him to finally show up and tell us that they are “defective” and needed to be replaced. HOW DID HE NOT KNOW THEY WERE DEFECTIVE WHEN HE INSTALLED THEM?? He never showed up on the day he was to install the replacement countertops. Throughout my entire experience dealing with Marcos from the initial installation and to currently still waiting for the replacement countertops, I had to chase after him. I should have known better and trusted my judgement and found someplace else to purchase my countertops. Marcos does not show up when he says he’s coming, he does not call or text to say he can’t make it. He does not return phone calls, or text messages.
He was paid in full, cashed my check the next day and never made good on replacing the “defective” countertops he installed.

DON’T BELIVEVE WHAT YOU READ ON THIS WEBSITE, ESPECIALLY WHAT IS POSTED UNDER HIGH-QUALITY AND ACCOUNTABILITY!

Linda

KITCHEN AND DECK RENOVATION

We have reached out to Marcos for a number of years and find him to be highly skilled, honest and efficient. His work is completely professional and he thinks like a “finish carpenter” in all he does. Thank you Marcos

Jeff

KITCHEN REMODEL

Marcos and crew are phenomenal. Efficient, courteous, detail oriented, and fair. I had an amazing experience with my kitchen remodel. Completed job ontime and my dream kitchen came to life. Marcos is an a great communicator and easy to get ahold of. Highly Recommend Marcos Stone Care LLC. They are an amazing team and courteous.

Mauricio

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